Sanctum is based in Brisbane, Australia, and over more than 12 years has proudly shipped many thousands of orders to clients around Australia.
Our screens, framing and accessories are typically large, easily damaged items and require careful packaging and handling until installed. Smaller screens are all individually wrapped, and larger items are wrapped in blankets to protect surfaces and finishes in transit.
You are welcome to collect from us in Brisbane, or on the Sunshine Coast. We also offer delivery on oversized transport to clients within a two hour drive radius of Brisbane, including Sunshine Coast, Gold Coast / northern NSW, and Toowoomba / Darling Downs.
For interstate orders, we have an arrangement with an independent freight company that does monthly deliveries to NSW, ACT, Victoria and South Australia. They collect from our workshop in a removalist truck, and your order is delivered to your door, and loaded and unloaded by hand for maximum care. The feedback we receive on this service is exceptional.
Unfortunately, we can no longer deliver to other areas at this stage. Due to soaring labour costs and increasingly complex freight logistics since COVID, it is no longer commercially viable to pack and ship relatively small orders on pallets. We appreciate your understanding.
If you are in another region that we cannot deliver to, you may wish to organise your own transport. Many orders have been collected by the purchasers on their travels around Australia. We have also helped clients piggyback their delivery with other items being shipped.
If you have queries about shipment of an order to your location, please use our Online Enquiry form and we are happy to assist where we can.